• EMEA Procurement Operations Manager

    Job ID 2018-2487
    Job Locations
    Regular Full-Time
  • Overview

    BDA brings the world’s biggest brands to life through promotional merchandise. Fortune 500 companies come to us looking to connect with their consumers on an emotional level. We create three-dimensional advertising that people invite into their homes, offices, cars and classrooms. We let people see, touch, feel, own and interact with a brand in a way no other marketing permits. It’s what we like to call the Power of Merchandise.

    We give our team members the creative freedom and foster the entrepreneurial spirit necessary to champion our clients’ branding goals utilizing cutting edge ideas. Our people are our No. 1 asset, and we remain committed to making our company a great place to work for our team and family.

    We take great pride in our company culture—one that inspires teamwork, fun and excellence across our organization. We’re energetic people who love what we do—churning out more than 50 million units each year for the world’s most admired brands in a fun, fast paced environment that rewards high achievement.

    Role Purpose

    Responsible for the oversight of procurement and finance for the operational activities within EMEA reporting to the Sr. Director of Procurement. This position will work directly with internal and global business stakeholders to manage activities that facilitate effective vendor management and support, analytics, and ongoing client support to deliver continuous cost savings, performance and process improvement to the business.



    The BDA European Procurement Manager serves as the primary single point of contact on all vendor matters associated with the Company’s European subsidiaries. In addition, the role assists with European unique finance matters.  These responsibilities include:

    • Partner with internal organizations to: define moderate to complex product / service requirements; assist with identifying vendors; manage RFx process and/or evaluations; provide vendor evaluation framework; and make recommendations on vendor selection.
    • Support clients in management of vendors as it relates to communicating basic contract terms and expectations internally and to the vendor; provide support for contract changes, escalations, remediation and termination planning.
    • As necessary, perform category management and identify data and research resources in the industry. Track competitive landscape and identify emerging vendor candidates. 
    • Ensure that key European business events impacting revenue, product cost, and operating expenses are communicated to corporate for proper accounting.
    • Engage with the business and customers on the collection of escalated European receivables and assist with resolution of other financial and accounting issues.
    • Coordinate annual budgeting for European entities and periodic budget updates and forecasts.
    • Review of European financial results with business leaders to develop sales and business plans to grow the business.
    • Provide financial analysis and decision support to European business leaders. Assist with the financial evaluation of major European sales proposals, business partnerships and transactions, insurance, leases and outsourced warehouse services.
    • Engage with European specific credit reporting agencies to ensure information available to vendors is accurate and presents the entity’s credit worthiness is an appropriate manner.
    • Set clear expectations and hold employees accountable for meeting those expectations.
    • Partner with Sales Directors to support achievement of BDA objectives.
    • Manage day to day activities of the Sales Operation Supervisors and Coordinators to ensure that resources are utilized efficiently while maintaining a 99%+ perfect order rate.
    • Manage day-to-day operations to ensure BDA policies and procedures are being followed.
    • Engage, solve and report results for problem orders or work performance to Clients Services Manager.
    • Conduct annual performance reviews for team members.
    • Provide outstanding customer service in handling issue resolution and customer escalations.
    • Provide European specific input on topics such as VAT and other matters for system enhancements, change requests and process improvements.
    • Assist on European statutory, tax and other compliance matters where data is maintained in Europe.
    • Direct information and questions from European team members to the appropriate finance support team.




    Experience Requirements


    • Bachelor’s degree in finance, economics, accounting, or business related major required, MBA or CMA preferred.
    • 8+ years relevant experience in positions that require senior level business partnering and financial analysis with a proven track record of success and demonstrated career advancement.
    • Two to three years of supervisory/managerial experience preferred.
    • Solid experience working with procurement, sales, customer service and inventory management Demonstrated financial acumen with solid experience delivering forecasting, budgeting, and analytic analysis, and data interpretation of results that can be digested by all levels of management.
    • Direct experience using and pulling data from Oracle Business Intelligence (OBI) and Hyperion Essbase.
    • Exposure to UK and French statutory regulatory requirements, including VAT, tax and similar reporting.
    • Practical experience working with multi-national companies.
    • Minimum of two years of experience in merchandise or retail industry.


    Job Skills & Traits


    • Self-starter with a strong work ethic, highly team-oriented, inquisitive, enjoy problem solving and focused on driving results.
    • Comfortable completing projects requiring individual initiative and flexibility in tight time frames with minimal supervision.
    • Positive get-it-done attitude and agile approach to problem solving.
    • Able to delegate and manage multiple priorities in a high-volume environment, demonstrates flexibility as priorities change.
    • Excellent project management skills with the ability develop, follow and implement processes and procedures
    • Excellent interpersonal skills and ability to communicate effectively at all levels.
    • Ability to provide a high level of customer service to ensure smooth operations and customer satisfaction.
    • A second language is a plus
    • Ability to motivate and inspire team members.
    • Ability to make sound decisions in a fast pace environment, and in situations of ambiguity or conflict.
    • Exceptional attention to details.
    • Outstanding Interactive Presentation Skills.
    • Must be a highly productive, self-starter with strong communication and problem-solving skills.


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