Retail Sales Lead

Job ID 2022-5233
Job Locations
US-TX-Fort Worth
Category
Retail
Type
Regular Full-Time

Overview

The Retail Sales Lead supports sales and operations for client focused retail stores.  The person in this role is great with customers and staff alike, has a winning attitude and expectation of success, and a track record of sales excellence. They are enthusiastic, responsive, upbeat, confident, self-motivated, and focused on customer satisfaction. Often they will need to work independently, however support is always close by. Being a team player and willingness to lend a hand within their program is vital.

Responsibilities

  • Work within the culture and rule-set of the client’s campus
  • Understand client’s brand guidelines and marketing initiatives. Keep internal teams updated with any new initiatives
  • Build rapport with supporting client staff
  • Work closely with customers to develop relationships, understand their overall needs and solve issues
  • Develop strategies designed to enhance the shopping experience and store profitability
  • Seek to streamline the transaction and shopping process for ease and customer satisfaction
  • Occasional event support at client site and annual inventory; which can be outside of normal working hours
  • Weekly shipment processing, including tagging, hanging, folding, and stocking
  • Inventory management and product ordering
  • Place re-orders for merchandise as stock levels dictate, interface with internal teams
  • Lifting and moving boxes up to 40 pounds on occasion as well as be standing minimum 4-6 hours per day
  • Maintains and always conducts themselves in a professional manner
  • Meaningfully participate in team meetings and communications

Any travel involved? Not at this time.

Any financial/budgetary responsibility? Yes

Strategic planning responsibilities? Limited

Number of staff reporting to this position. none

Qualifications

Experience Requirements

  • 1+ year of retail management experience as a key holder or Assistant Manager
  • Retail management and customer-interface experience is key
  • Point-of-Sale equipment experience, including handling returns/exchanges, hardware and software troubleshooting
  • Proven experience with Cash management
  • Some experience working with Plan o grams, merchandising/presentation
  • Computer knowledge in Excel, Word, and Outlook, Teams
  • Able to work independently to achieve sales goals
  • Must be able to pass a Background Check and have reliable transportation for attendance

Job Skills & Traits

  • Strong strategic planning skills and the ability to takes a proactive approach to addressing issues.
  • Strong communication, verbal, written and interpersonal skills.
  • Proficiency in standard Microsoft Office applications: Excel, Word, PowerPoint, Teams, as well as email and authentication process.
  • Time management excellence, with strengths in prioritizing and assigning tasks
  • Cheerful, courteous, helpful attitude with all customers, every time
  • Excellent communication and out of the box problem solving
  • Ability to learn and convey product features/pricing for a wide variety of items
  • Understanding customers’ immediate need and matching product to those needs
  • Can operate and transact quickly and accurately especially during peak hours

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